Politique de confidentialite
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Introduction
This Privacy Policy describes how SAVA Radio ("we", "us", or "our") collects, uses, and shares information about you when you use our services. Effective Date: 2026-05-11.
If you have questions about this policy, please contact us at contact@rtvsava.com.
Information We Collect
We collect the following categories of personal data for the purposes described below. Under GDPR Article 6, we rely on the lawful bases shown for each processing purpose:
| Category | Fields collected | Purpose | Lawful basis |
|---|---|---|---|
| Account Information | First name, Last name, Pseudo, Email address | Create and manage user accounts. | Performance of a contract (Article 6(1)(b)) |
| Profile Data | Avatar, Role, Preferences | Personalize user experience and profile presentation. | Legitimate interests (Article 6(1)(f)) |
| Communication Data | Contact messages, Chat messages, Dedicace submissions | Handle support requests, moderation, and community interactions. | Legitimate interests (Article 6(1)(f)) |
| Streaming Activity | Listening state, Engagement metadata | Ensure streaming quality and improve platform performance. | Legitimate interests (Article 6(1)(f)) |
| Technical Logs | IP address, Session tokens, Security logs | Protect the service from fraud, abuse, and security incidents. | Compliance with a legal obligation (Article 6(1)(c)) |
| Payment Metadata | Payment status, Transaction references | Track payment lifecycle and subscription state. | Performance of a contract (Article 6(1)(b)) |
Right to Withdraw Consent
Where we rely on your consent for any processing of your personal data, you have the right to withdraw that consent at any time by contacting us at contact@rtvsava.com. Withdrawing your consent does not affect the lawfulness of any processing we carried out before you withdrew it. Where consent is required to provide a particular feature or service, withdrawing it may mean we are no longer able to offer that feature or service.
Data Retention
We retain your data for the following periods:
| Category | Retention period |
|---|---|
| Account Information | For the account lifetime and legal archiving periods. |
| Profile Data | Until user profile update or account deletion. |
| Communication Data | According to moderation and support operational needs. |
| Streaming Activity | For operational analytics and reliability monitoring. |
| Technical Logs | As required for security and compliance investigations. |
| Payment Metadata | As required by accounting and payment regulations. |
Whether You Are Required to Provide This Data
For each category of personal data we collect, we set out below whether you are required to provide it — by law, under our contract with you, or as a precondition to entering into a contract — or whether provision is voluntary, together with the consequences of failing to provide it.
| Category | Requirement | Consequences |
|---|---|---|
| Account Information | Required to enter into a contract | Account creation and login cannot work without this data. |
| Profile Data | Voluntary | Some profile personalization features may be limited. |
| Communication Data | Voluntary | Interactive features may be unavailable without this data. |
| Streaming Activity | Voluntary | Service quality tuning may be less accurate. |
| Technical Logs | Required to enter into a contract | Platform security controls rely on this processing. |
| Payment Metadata | Required to enter into a contract | Paid services cannot be delivered without this data. |
Third-Party Services
We share data with the following third-party services:
| Service | Purpose | Privacy policy |
|---|---|---|
| Vercel | Hosting and deployment infrastructure | View |
| Stripe | Payment processing | View |
| Google Maps | Embedded location map and related mapping services. | View |
| Socket.IO infrastructure | Realtime messaging and live interaction features. |
Your Rights
You have the following rights regarding your personal data:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to receive your data in a portable format
- Right to restrict how we process your data
- Right to object to processing
GDPR Supplemental Disclosures
This section applies to individuals in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR).
Data Controller: RTV SAVA, Talatamaty, Fianarantsoa 301, Madagascar
We have not appointed a Data Protection Officer. Our processing activities do not meet the thresholds in GDPR Article 37(1) that would require one. For any questions about this policy or how we handle your personal data, please use the contact details above.
You have the right to lodge a complaint with the data protection supervisory authority in your country of residence, place of work, or place of the alleged infringement. A list of EEA supervisory authorities is available at edpb.europa.eu/about-edpb/about-edpb/members_en.
Where we transfer your personal data outside the EEA, we rely on one or more of the safeguards permitted under Chapter V of the GDPR: (a) transfers to countries the European Commission has determined provide an adequate level of data protection (the current list is published at commission.europa.eu/.../adequacy-decisions_en); (b) Standard Contractual Clauses (SCCs) adopted by the European Commission under Article 46(2)(c); and (c) Binding Corporate Rules approved under Article 47 where applicable. You may request further information about the specific safeguards applied to a particular transfer by contacting us at contact@rtvsava.com.
UK Privacy Rights (UK-GDPR)
This section applies to individuals in the United Kingdom under the UK General Data Protection Regulation (UK-GDPR), as tailored by the Data Protection Act 2018.
Data Controller: RTV SAVA, Talatamaty, Fianarantsoa 301, Madagascar
We have not appointed a Data Protection Officer. Our processing activities do not meet the thresholds in GDPR Article 37(1) that would require one. For any questions about this policy or how we handle your personal data, please use the contact details above.
The supervisory authority for data protection in the UK is the Information Commissioner's Office (ICO). If you believe we have not handled your data in accordance with UK data protection law, you have the right to lodge a complaint with the ICO at ico.org.uk/make-a-complaint.
If we transfer your personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with the UK-GDPR, including the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses where applicable.
Contact Us
Contact us:
- Legal Name: RTV SAVA
- Address: Talatamaty, Fianarantsoa 301, Madagascar
- Email: contact@rtvsava.com
- Phone: +261 38 33 793 27